Reviews from Verified Windsor Residents

The entire staff was excellent. Many thanks to Ishmael for his immediate response to fix our stove top right before thanksgiving! He was so polite, courteous, and executed well!

we love our stay at Windsor Village!

The guy who changed the filter was awesome. Great personality and responsibility.

Very nice large one bedroom layout with excellent storage space.

The community has done a great job to ensure maintenance needs are attended to in a timely manner even during the pandemic. The maintenance team is professional and know their job well. I especially want to call out Rashid who did a great job with our recent work order. He understood the problem we were facing and assured that it will be taken care of which he did. All my conversations with the officer staff and the maintenance staff have been pleasant and make me comfortable to reach out to them when needed. I am very satisfied with all the services the team is working very hard to provide to us especially during these times. Keep up the great work!!

The Windsor Village at Waltham has a family friendly and quiet environment. The units are very clean and the management did a great job in maintaining the buildings. The maintenance service was awesome in one occasion that I requested. I highly recommend this community to those who would like to escape the stressful city life.

Great maintenance staff -- prompt, collaborative, thorough

The maintenance professional "Anthony" complied with all the covid-19 protocols in restoring our air-conditioner to working order.

I have now lived here for about a month and am very happy. Neighborhood is green and quiet. Facilities and Maintenance is top notch and price is reasonable given the prices in the neighborhood Office staff are prompt and friendly.

Huge shout out to Rasheed for the great efficiency and quality of work!

Efficient and charming individuals guard, maintain & embellish the beautiful surroundings of this modern community. Their response to the challenging pandemic makes us feel safe. Thank you.

The staff is perfect on all fronts. The maintenance and site maintenance people are the best. The only problem I have is the upstairs neighbor jumping into my apartment through the ceiling at all hours knocking my pictures from the wall. I know there is only so much you can do. You have been helpful when I mentioned this. Thank you

Pleasant staff, comfortable community , very nice apartments we have been here two years and plan to be here many more years we have really enjoyed our experience here

Excellent geographic location and a good layout in floor plan.

Over the phone, in person, and over email everyone was so accommodating. They were more than willing to answer all the annoying questions I had. They also were incredible at changing the lease around when I had to leave my prior residence due to COVID-19.

Thank you for the prompt service during these difficult times.

Quality management, friendly neighbors, and overall a good living space.

Our experience with maintenance has been excellent. The maintenance person "Anthony" was very conscientious and professional.

Our dryer quit working in the middle of doing laundry. While very inconvenient, we knew it wasn't considered an emergency maintenance request. We placed a maintenance request that evening and were very pleased to have a call back the next morning. They completed the work the same day we received the call and fixed it quickly.

My maintenance request was responded to within hours of online submission. The workman (Wills) was professional and efficient, and very pleasant to work with. Very pleased with service.

The office staff have been very friendly, and helpful when I have needed something or had questions. Anytime I have needed maintenance to come fix something in my apartment they have responded in a timely manner. Even though the apartments are old they seem to be in good shape and well kept.

Maintenance is always fast, friendly, and gets the job done properly.

Very good and fast service